Return Policy

Return Policy

 

JamesC Boutique does issue refunds back to your method of payment. However, we encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling.

  • We offer a full refund for returns. We issue full refunds back to your method of payment.
  • We DO NOT send return labels, so you can send the item back however you prefer.
  • Merchandise must be returned within 15 days from the receive date.
  • Merchandise must be unwashed and unworn with tags attached.
  • Original invoice must be included in your return package.
  • All accessories are FINAL SALE!
When mailing back return, please send it here:
836 Euclid Avenue Suite 107
Lexington, KY 40502

How are returns processed?

Once the returned item is received, we will review the item and invoice to make sure they fit the return criteria above. We will then search for your customer profile and issue a refund. You will receive an email confirming your refund and that refund will be processed through Shopify Payments within 1-5 days!

*Although we're sad to see returns, we understand they happen. If you have ANY questions please contact us.*